Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

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Visa Europe - Revenue and Commercial Operations Team

The Revenue and Commercial Operations area evolved over the last few years. The function has been instrumental in shaping our current sales mindset, discipline, approach, and has led numerous sales process improvements, with the ultimate objective of supporting the organization to achieve their ambitious goals in Europe. Recently, the function has become leaner, more agile, and efficient, with a focus on automation and self-service tools, and we're revamping our team’ structure and objectives, which includes the creation of a new European Deal Value Propositions Team. The new team has a refreshed core purpose, impactful goals, and a new organizational structure.

What’s it all about?

The Deal Value Propositions Team will consist of a team responsible for defining the deal narrative and win themes, and two resources dedicated to developing storyboards, graphic design, and collateral production. There will be one Senior Manager and one Manager, both reporting to the Senior Director leading the team. Together, they will be responsible for creating visually engaging stories, including architecting the end-to-end narrative in a tailored and client-customised manner. The Graphics Design and Development Manager will work on key deals in Europe and support the development of the Centre of Excellence, with a library of high-quality materials and pitches. This role is part of the European Deal Value Propositions Team within the Revenue and Commercial Operations (RCO) function.

This role is primarily accountable for:

- Producing world-class, client-centric and engaging deal responses through in-depth knowledge of the Client organisation (including branding and corporate voice), with a particular focus on mid-size deals

- Working with the Value Proposition team to bring to life the end-to-end, cross-functional response from Visa Europe in a concise, compelling way through Visual Storytelling

- Leveraging existing materials and approach from other regions, to bring the best and latest approach to Visa Europe and to created scalable library of materials for the sales teams

What we expect of you, day to day.

• Work with the Deal Value Proposition team to understand the win themes and solutions being put forward on specific client pitches
• Defining the approach for deal responses from a Design perspective, including digital, physical and experiential client engagement strategies
• Develop visual storytelling through the production of world-class, client-centric materials that demonstrate Visa’s thought leadership and understanding of each client.
• Craft, use, and tailor impactful, reusable deal and pitch materials for semi-custom (low-medium touch) engagements
• Build, enhance, and refresh Grab & Go client-ready, legally approved pitch and/or product and services sales content housed on our Online Repository (Deal Hub)
• Drive adoption and awareness of the Deal Hub and content
• Researching each client to ensure hyper customized materials that are in line with the organization's branding and corporate tone
• Engaging with agencies and defining requirements where work cannot be completed in-house (e.g. specific graphic design/video requirements)
• Lead the efforts to build the library of best practices and best-in-class templates
• Keep abreast of global innovation and design trends through close connection to the Global Product Design team

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

What we're after...

• 6 or more years of work experience with a Bachelor's Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
• Experience in graphic design, UI/UX design
• Experience of visual storytelling in a complex environment, shaping end to end with limited direction
• Proficiency in Figma to ideate, design and prototype CX flows
• Must be proficient in Adobe CC Master Suite: Illustrator, Photoshop, and XD
• Experience in Adobe Premiere Pro and After Effects desirable
• Animation and video production experience
• Advanced MS Office experience, particularly Power Point
• Knowledge of Visa Products and Solutions (or broader Payments industry knowledge) desirable
• Commercial acumen (previous experience working on deals/RFPs) is desirable
• Cool and calm under pressure with a high level of resilience, comfortable working in environments with high levels of ambiguity, with high integrity and EQ, and an authentic and inclusive style that brings gravitas and symbolizes the Visa leadership principles
• Deeply experienced in establishing and growing high-trust and high-performance relationships and team environments
• Tremendous oral and written communication skills, able to craft compelling communications in short time frames with editorial prowess
• Highly organized, structured and resourceful, bringing clarity, focus and energy to initiative execution. Subject matter and solution orientated, with a pragmatic, “can do” approach, with experience of delivering through others. Exceptional facilitation skills (written and oral)
  
  

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.