Job Summary

Independently manage the Quality function across multiple projects

Responsible for maintaining the quality across multiple running projects

Responsible for people Management

Staffing SLA performance management

Development coaching of Leads Team Managers

Drive Quality Improvement initiatives process improvement initiatives

Responsible for overall motivation and morale of the group

Responsible for customer Satisfaction resource utilization project profitability and quality and Process ma

Responsibilities

Practical knowledge of technology products and maps domain areas

Project Management and estimation skills

Exposure to Quality tools evidence of bringing about significant process or quality improvements

Analytical approach to problem solving should be comfortable handling large data sets and be able to discern problem areas

Strong People Management skills good motivator

Good understanding of the domain

Excellent communication skills Should have interacted directly with the customer and directly responsible for the function for at least 5 years

Good understanding of quality and Process frameworks

Risk analysis and mitigation skills Basic understanding end user operational and technological knowhow of online maps and their uses for navigation information and other location based services

Ability to manage multiple short to long term projectsprograms of varying dynamics within online maps space and should be able to plan prototype execute new projects workspaces and technical specifications with an eye to sustain add value and grow the business unit

Comfortable dealing with rapidlyevolving work environment

Strict adherence to deadlines with understanding work productivity and efficiency

Willing to work in a shift based work schedule