Description

Job Summary:

If you are a proactive, tech-savvy professional with a passion for talent acquisition, deep routed curiosity and a drive for excellence while solving complex problems, we encourage you to apply for this exciting opportunity. Your ability to navigate ambiguity, take ownership of your work, and think big will be essential to your success in this role.

As the Global Program Manager – TA Optimization and Excellence you will be responsible for:

Day To Day

• Primary point of contact for Recruiters and Stakeholders: Handle and prioritize daily requests from recruiters, TA members and key stakeholders related to technology with a sense of ownership, urgency and commitment, ensuring their needs are met promptly and effectively. Be proactive in identifying problems, opportunities, and solutions.
• Customer Service Excellence: Provide exceptional customer service to our recruiters, stakeholders, hiring manager and candidates, enabling each to perform at their best by deeply understanding their needs and demonstrating international competency, care and compassion. This also includes completing Data Subject Requests with urgency.
• Requirement Gathering: Develop a deep understanding of Talent Acquisition processes through passionate curiosity and by collecting comprehensive requirements from stakeholders ensuring successful project outcomes. You’ll manage our Talent Acquisition Center of Excellence intake form and Ask People Team ticket queue. Familiarity with ServiceNow, Jira and Agile methodologies is helpful.
• Collaboration: Partner with People Solutions, People Technology, Governance, Legal, and TA leadership to deliver effective solutions. Work and win together as partners, removing barriers and empowering teams.
• Change Management: Partner with our TA Enablement and Training team to develop and execute change management initiatives to support new processes and technologies.
  
  

Other Responsibilities

• Technology Implementation: Assist our Program Managers in the implementation of a new technologies, ensuring seamless integration and adoption. Once implementation is complete you’ll own and manage he new system and associated technology requests.
• Ad Hoc Project Management: Own and manage smaller ad hoc projects and programs that arise within the Talent Acquisition function that support our global teams.
• Optimization Lab Innovation: Act as a key member in the activation of our Optimization Lab outcomes, bringing their innovative ideas to life through the technology you support. Think big and challenge the status quo to shape the future of talent.
• Continuous Learning: Pursue relevant certifications and self-learning opportunities to stay current with industry trends and best practices.
  
  

Especially in the areas of Data Privacy. Special interest in the future use of AI in TA Systems is an area we want to grow in.

• Ambiguity Management: Navigate and thrive in situations with uncertainty, effectively figuring things out on the fly by utilizing known project management and lean practices to identify root causes and build holistic solutions.
• Ownership: Take pride in and ownership of your work, driving projects to successful completion, with autonomy and excellence.
• Constructive Debate: Get ready to rumble through open and honest communication pursuing the truth in everything we do, and encouraging constructive debate.
  
  

Skills

Bachelors, talent acquisition, Recruiting, Human resources, ServiceNow, Workday HCM, Workday, Workday Recruiter, MS Office Suite, AI, Codesignal, GoodTime, MS Excel, MS Project, Project Management, Program Management, Employment Laws, GDPR, OFCCP, US EMPLOYMENT LAW, Global Employment Contracts

Preferred Qualifications

Additional Skills & Qualifications

• Familiarity with Privacy and Employment Laws: GDPR, OFCCP, US Employment laws, Global Employment Contracts etc.
• Certifications: SHRM, PMP, SCRUM Master, Agile Leadership, or similar certifications are nice to have but if you don’t, interest in acquiring them is valuable.
• Skills: Strong project management, problem-solving, change management and communication skills.
• Attributes: Naturally curious, self-motivated, and passionate about technology and innovation. Ability to manage ambiguity and take ownership of work.
  
  

Experience Level

Intermediate Level

Pay And Benefits

The pay range for this position is $34.00 - $44.00/hr.

Requirements

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
  
  

Workplace Type

This is a hybrid position in Austin,TX.

Application Deadline

This position is anticipated to close on Apr 26, 2025.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, Diversity And Inclusion Are a Bridge Towards The Equity And Success Of Our People. DE&I Are Embedded Into Our Culture Through

• Hiring diverse talent
• Maintaining an inclusive environment through persistent self-reflection
• Building a culture of care, engagement, and recognition with clear outcomes
• Ensuring growth opportunities for our people
  
  

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.