Sinclair

Global Clinical Trainer

United Kingdom

8 days ago
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Summary

Job Description

As part of the Global Marketing team, the Global Clinical Trainer, will bring their expertise implementation and tactics of educational programs (internal / external) for healthcare professionals, patients as well as to supporting the education process for the sales and marketing teams. In line with the marketing strategy, the Global Clinical Trainer will support development, coordination, promotion, and follow-up of the programs, in order to support the marketing team, sales teams in their strategies and the company's objectives achievement. Manage and provide technical and clinical training of Sinclair EBD devices to internal staff, distributors, and end customers at international and national level in order to transfer and ensure the correct knowledge of the products.


**This role is open to applicants for hybrid in-house roles in Spain or London, or to remote freelance candidates**


Responsibilities:

  • Carry out a training process as a clinical trainer.
  • Drafting and review of necessary documentation for clinical training.
  • Internal and external training.
  • Customer training regarding the protocols of treatments and equipment.
  • Support to end customer inquiries (doctors, distributors, large accounts and customers in general).
  • Derive clinical or technical incidents reported by clients to the clinical incidents area or to the Services department, as appropriate.
  • Report the training to the Global training director.
  • Help costumers promoting Sinclair products at their practice.
  • Support to creation and execution of the global clinical training plan.
  • Collaboration with the rest of the R+D department projects.
  • Support programs for healthcare professionals for different product ranges.
  • Help to develop new clinical applications or therapeutic options.
  • Support and promote the develop a network of experts (KOLS)
  • Support our programs by including clinical sales, patients’ route, scientific guidelines.
  • Support training programs communication between regions.
  • Support healthcare professional’s certification needs through innovative solutions or methods.
  • Plan and coordinate online training programs.
  • Support the commercial teams’ certification.
  • Support the educational activities related to conferences and scientific events.
  • Support Advisory boards and focus groups to feed strategic marketing thinking.
  • Follow up and record the provided trainings


Essential Experience:

  • Bachelor’s degree in Healthcare, Training, Marketing
  • At least five years’ experience in the “medical education” field
  • Knowledge of the aesthetic industry/cosmetic industry
  • Good organisation and coordination skills, management of priorities
  • Customer oriented, sense of service, good interpersonal skills
  • Strong spoken/written English
  • Ability to travel freely


Preferred Experience:

  • Preferably Nurse or other clinical certification
  • Coaching qualification would be a plus
  • Experience in Program management / training in an international environment Second and/ or third language

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