This role is the lead position and main point of contact for all global channel operations and will represent the entire team in multiple leadership forums.

Global Channel Operations Manager Responsibilities:

• Channel Planning Strategy: Develops and implements channel planning strategies that align with overall business objectives. Ex: Sell to goal, Maximize Sell Through
• Process Optimization: Identifies and implements improvements in channel operations processes to enhance efficiency and effectiveness. Ex:
• Technology Implementation: Business Subject Matter Expert the implementation and utilization of technology solutions to support channel operations
• Performance Monitoring: Tracks and analyzes key performance indicators (KPI's) to measure channel performance and identify areas for improvement.
• Collaboration: Collaborates with internal teams (sales, marketing, IT) and external partners (distributors, resellers) to ensure smooth operations and alignment.
• Data Analysis: Uses data analytics to identify trends, predict outcomes, and make data-driven decisions to improve channel performance.
• Cross-functional Collaboration: Works with various departments (sales, marketing, IT) to ensure seamless execution of channel operations.
• Global Coordination: Coordinates channel operations across multiple regions and countries, ensuring consistency and effectiveness.
• Ensuring that all channel operations are running smoothly and efficiently.
• Identifying and implementing improvements in channel operations processes.
• Monitoring, analyzing and reporting key performance indicators (KPIs) to measure channel performance (Order Plan to Unconstrained Demand Plan, Plan gaps, On Time in Full, allocations, channel health, etc)
• Collaborating with internal teams and external partners to ensure smooth operations.
• Developing and implementing channel strategies that align with overall business objectives.
• Project managing the implementation and utilization of technology solutions to support channel operations.
  
  

Minimum Qualifications:

• Minimum 5 years in a global channel or sales operations position
• Minimum 3 years in consumer electronics
• Knowledge of industry standard Collaborative Planning, Forecasting and Replenishment Processes
• Experience with multi-channel models including Retailers, Distributors and Direct to Consumer
• Demonstrated experience adapting communication to various audiences from individual contributors to upper levels of management
  
  

Preferred Qualifications:

• Google Suite of Apps (Docs, Sheets, Slides)
• Tableau or other reporting tools
  
  

About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [email protected].

$141,000/year to $199,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.