Initiates and manages contact with local client/broker
Responds on pre-bind exception requests and provides local quote as part of program
Prepares and issues quotation to local client within UW authorities and International Program conditions
Prepares issuance instructions to Policy Processing team to issue an accurate local policies as well as endorsements and cover notes in line with incoming UW Guidelines /Global Guidance, agreed exceptions and regulatory framework within given target SLAs / KPIs
Finalizes Global Network Partner system entries and ensures local policy is uploaded to the global system
Supports program costing incl. management of insured values
Supports the creation of a quote and binder according to UW guidelines
Supports UW in the creation of the reports to client/broker on program performance
Maintains program structure and handles premium relevant endorsements throughout the life cycle About the Team: As part of the China Global Business team you deliver quality service for our international accounts and coordinate with all related functions to ensure the policy is prepared in line with the guidance and specific exceptions and issued with agreed service levels in respect of timeliness and accuracy. You support the UW in handling complex tasks, processing of international business to ensure the speedy and accurate delivery of the entire program. Job Requirements:
Major in Insurance is a plus
2-3 years working experience in Commercial Insurance, underwriting experience is a plus
International Insurance Program Knowledge is a plus
Good level of understanding of general commercial insurance products
Strong service orientation
Excellent communication skills
Ability to prioritize multiple requests and deadlines
Used to work in an international environment
Willing to go the extra mile and drive further a world-class service
Mandarin and English are a must Technical Competencies:
Demonstrates analytical skills to determine and communicate recommendations to customers.
Ability to analyse data following established processes and procedures accurately and efficiently.
Competency working with systems and software applicable to the business unit supported.
Demonstrates use of logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Strong ability to identify, evaluate, report and work on complex problems.
Ability to review related information and participate in developing applicable options or solutions.
Ability to combine relevant information to form general rules or conclusions.
Expert ability to analyse data following established processes and procedures accurately and efficiently.
Demonstrates proficiency of given work routines, standards, and operation systems for the business unit supported.
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