Job Description
Growing veteran-owned moving and storage company seeks an experienced and career-minded
General Manager/Operations Manager to facilitate continued expansion. As a
General Manager/Operations Manager with our team, you will lead operational activities to ensure optimum efficiency and productivity and be in direct daily contact with customers and crews to provide a motivating and positive environment. More specific duties include, but are not limited to, the following:
- Builds, inspires, leads, and mentors a world-class organization to achieve company-wide initiatives while exceeding customer expectations
- Monitors business health and adjusts operations and/or performance metrics for continued organizational success
- Supervises cashflow by ensuring timely billing, prompt payment collections, and minimizing payables to the extent possible
- Collaborates with Operations to receive shipment offers, evaluate logistical feasibility and profitability of servicing requirements, and renders decision to accept or reject each offer
- Manages scheduling of jobs and dispatch of necessary qualified personnel, equipment and materials to timely, efficiently, and profitably meet service obligations
- Interacts daily with internal staff, customers, and external business partners regarding job status, problem resolution, and payment for services rendered
- Actively seeks shipments and backhaul opportunities from various sources (i.e. load boards, business partners, etc.) so long-distance vehicles are continually operating at peak capacity
- Develops and maintains relationships with business partners to facilitate regular work and operational expansion
- Directs warehouse activities to include receiving efforts, preparation of outbound shipments, inventory accountability, cleaning, personnel safety, and security of premises.
- Facilitates training efforts to promote professional development and growth across all personnel within the organization.
- Monitors and coordinates vehicle maintenance and repairs
- Creates and executes plans to drive business and manage performance to maximize productivity, customer satisfaction, and profitability.
- Researches and promptly responds to inquiries via phone, fax, e-mail, etc.
Preferred Skills and Experience:
- Bachelor’s degree or 2+ years of Logistics-related/Transportation course work, military experience, or equivalent work-related experience
- Experience or exposure in the household goods (HHG) and/or relocation industry is highly preferred but is not required. Having a Valid Class A CDL is a Plus!
- Solid leadership and motivational abilities, along with strong organizational and communication skills (both verbal and written)
- Exceptional problem-solving abilities along with a positive, service-oriented attitude
- Demonstrated financial experience and/or understanding concerning cash flow, accounts receivable, accounts payable, financial goal setting, budget forecasting, and implementation of controls to monitor each.
- Ability to perform a wide variety of duties and responsibilities with accuracy and urgency under the pressure of time-sensitive deadlines.
- Desire and drive to continually improve business processes and grow the organization
- Computer literate with proficiency in MS Office applications, Internet Explorer, Windows, etc. Prior CRM experience is a plus!
This full-time position offers exceptional growth potential and competitive compensation (to include bonus opportunities!) along with a comprehensive benefits package (to include medical/dental insurance, 401K with employer matching, tuition reimbursement program, and paid time off, etc.). For consideration and to get your career MOVING, apply TODAY!
E.O.E.
Company Description
Woodland Moving and Warehouse is a premier moving, hauling, and storage provider to residential customers, corporate accounts, transitioning service members, and government agencies. Our commitment to quality, training, and integrity remains our top priority. As a veteran-owned organization, we employ a performance-based, growth-oriented, and mission-focused culture dedicated to maintaining the highest standards for everyone's mutual benefit. Since we strive to promote from within as often as possible then get your career moving and APPLY TODAY!
Woodland Moving and Warehouse is a premier moving, hauling, and storage provider to residential customers, corporate accounts, transitioning service members, and government agencies. Our commitment to quality, training, and integrity remains our top priority. As a veteran-owned organization, we employ a performance-based, growth-oriented, and mission-focused culture dedicated to maintaining the highest standards for everyone's mutual benefit. Since we strive to promote from within as often as possible then get your career moving and APPLY TODAY!