General Manager

Pacific Retail Capital Partners is growing in Los Angeles County. We are a fully integrated, entrepreneurial organization with an unparalleled depth of knowledge in all aspects of retail real estate. Our team of executives and strategic partners draws on decades of experience with major national shopping center owners to deliver top-tier service as an operating partner and efficiently oversee the company's portfolio. Our broad-based talent is versed in multiple disciplines, from investment and development, which enables the company to quickly assess market opportunities, to management, marketing, and leasing, which allows them to control costs and maintain the quality of its properties effectively. This position is based in Los Angeles County, but our company operates nationally, particularly in large regional malls.

As General Manager, you will be responsible for the oversight and full management direction of a regional, enclosed shopping center located within Los Angeles County. You will be responsible for meeting the duties and responsibilities of the position, which are outlined below.

Best-in-Class Benefits and Perks:

We value our employees' time and efforts. Our commitment to your success is enhanced by our competitive compensation of $115,000 - $145,000 annually, depending on experience, bonus potential up to 20% of base salary, and an extensive benefits package, including:

• Comprehensive health coverage: Medical, dental, and vision insurance provided
• Robust retirement planning: 401(k) plan available with employer matching
• Financial security: Life and disability insurance for added protection
• Flexible financial options: Health savings and flexible spending accounts offered
• Well-being and work-life balance: Paid time off and holidays

Plus, we work to maintain the best environment for our employees where people can learn and grow with the company. We strive to provide a collaborative, creative atmosphere where everyone feels encouraged to contribute to our processes, decisions, planning, and culture.

To succeed, you should have:

• Bachelor’s degree or related field and/or 5-10 years in retail property management.
• Understanding of the financial aspects of property performance
• Excellent skills in navigating the internet, Excel, MS Word, and PowerPoint.
• Ability to quickly learn and use new systems.

Your responsibilities as the General Manager will include:

Management, Operations, and Marketing

• Ensure the safety, cleanliness, code compliance, and integrity of all property areas through regular inspections and maintenance programs.
• Supervise staff and contracted services; provide training, scheduling, and performance monitoring to meet operational standards.
• Prepare staff for emergencies and implement hazard control measures to maintain regulatory compliance.
• Oversee marketing efforts, enforce lease requirements, and build strong relationships with tenants to support sales and community engagement.
• Develop and manage multi-year capital projects, including tenant construction and asset improvement initiatives.

Leasing

• Work with the property’s Leasing Specialist to execute new and renewal leases to meet or exceed client objectives.
• Direct activities of the specialty leasing function to optimize temporary tenant and cart occupancy to maximize property revenue.
• Develop and maintain an effective working relationship with the property’s leasing specialist to ensure budgeted leasing activity occurs.
• Negotiate all tenant rent reduction or termination requests.

Financial Performance and Reporting

• Drive NOI – Achieve (and, wherever possible, exceed) budgeted net operating income for the property.
• Determine opportunities to improve Tenant recovery ratios.
• Manage the property’s capital to budgeted levels
• Direct the timely preparation and implementation of all financial reports, including budgets, monthly/quarterly reports, sales reports, variance reports, cash flow analyses, and forecasts.
• Monitor the collection of all rents and execute appropriate collection processes

Ownership Relationships

• Establish and maintain an effective working relationship with the owner partnership team

Employee Motivation and Development

• Direct and supervise the activities of all property employees. Resolve employee issues and work with Insperity to manage employee performance.
• Develop a personnel action plan for each direct report to identify opportunities for further career development. Ensure that all supervisory employees do the same for their direct reports.
• Provide regular feedback to employees via annual performance objectives, mid-year reviews, annual reviews, and other communication mechanisms
• Coordinate appropriate training for property personnel.

Ready to take your career to the next level?

If you’re ready to bring your talents to a cutting-edge retail real estate organization that values people and results, we want to hear from you! Apply now to join our innovative team and help shape the future of retail real estate: [email protected].

Please reference “General Manager” in the subject line.

PRCP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, hair texture, and protective hairstyles are defined to include, but are not limited to, braids, locks, twists, or any other characteristic protected by federal, state, or local laws.

Qualified applicants with arrest or conviction records will be considered for employment with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.