Extended-Stay-Hotel

General Manager in Training - Extended Stay America - Austin, TX

Austin, TX, US

$60k/year
over 1 year ago
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Summary

Demonstrates and promotes 100% commitment to providing the best possible experience for our guests Ensures that all guest related issues are resolved in a manner consistent with the company’s goals and objectives Ensures guest room cleanliness standards are maintained to the highest quality, public areas and grounds are maintained in excellent condition and the Green Shield program is completed on schedule and meets or exceeds brand standards. Provides training and manages to Kai ESA processes while ensuring continuous improvement. Provides staff management to meet company initiatives (GREAT, FRESH, Making it Right and Stop the Leaks) Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed. Onboarding and training of new associates including Extended Stay University training course compliance. Drives positive work environment through teamwork, leading by example with energy and enthusiasm and recognition. Partners with District Manager to generate optimal associate performance including coaching, counseling and enforcement of company policy in a consistent and fair manner. Conducts daily team meetings to communicate/discuss company updates and areas of particular hotel need to improve performance on daily deliverables. Provides the team the necessary tools and supplies to perform their jobs. Responsible for maintaining appropriate PAR levels through Daily Visual Management to prep for weekly or monthly order cycle, including timely receipt of purchase orders. Ensures purchases made are within budget and by approved vendors Room management to include keeping all rooms in service. Utilizes labor tracker effectively to manage to company labor standard. Responsible for cash management including collection of in-house guest balances and direct bill receivables. Ensures quality lead generation quotas are achieved. Activities include: making sure GSR’s collect company names from guests at check-in, mining in-house leads and in-house account maintenance, competitive set surveillance and overall market awareness including new supply and new potential business opportunities. Upholds and Enforces ESA standards and policy compliance at the hotel level. Job Type: Full-time Pay: From $60,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance Shift: 8 hour shift Day shift Evening shift Morning shift Night shift Application Question(s): Relocation isn't provided for this role, do you already live in the Austin area? While this is an entry level in-training position, we do require at minimum 6 months of management experience as a GMD could be promoted to a GM role in as little as 90 days. Have you previously held a role where you gained experience leading a team of associates? With this being a training position your work day could be at any one of our 12 hotels in the Austin area (typically planned in advance). Do you have the ability to reliability commute throughout the Austin/Round Rock area? Experience: Leadership: 1 year (Required) Work Location: In person

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