Opportunity: General Manager
Lead and manage hotel operations to maximize profits and achieve the highest level of guest satisfaction.
Your Growth Path
Area General Manager - Regional Director of Operations - Vice President of Operations
Your Focuses
Leadership
* Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability.
* Set clear expectations and provide the guidance necessary to achieve exceptional performance.
Guest Experience
* Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues.
* Continuously seek opportunities to enhance guest interactions and exceed expectations.
Financial Performance
* Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals.
* Monitor financial performance through regular analysis and implement corrective actions as needed.
Operational Excellence
* Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance.
* Implement best practices to uphold quality and safety standards.
Employee Development
*
Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.
Your Background and Skills
* Associate or Bachelor's Degree in Business, Hospitality or a related field.
* Previous hotel management experience required.
HHM Benefits and Perks
* Medical, Dental and Vision Health Insurance
* Paid Time Off
* 401k Company Match
* Free Basic Life Insurance
* Travel Discounts
* Commuter Transit and Commuter Parking Benefits
* Quarterly Bonuses and Incentives
* Employee Assistance and Wellness Program
* Educational/Professional Development
* Technology Reimbursements
Work Environment and Context
* Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching.
* Occasional travel required.
What We Believe
People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It
Source: HHM Hotels