Responsibilities: Culligan is currently seeking a General Manager who will be responsible for achieving the budgeted goals for revenue, business income, and balance sheet management and for ensuring that all employees provide a level of customer service that routinely exceeds the expectations of the customer. Specific Job Function: * Drive the business toward profitable growth. * Safeguarding the assets of the branch. * Full operational responsibility for all profit and loss related activities of the branch. * Monitor overtime & temporary labor utilization and tightly control their use. * Prepare all staff members to be in position to deliver exemplary customer service and measure the job performance of the staff to ensure customer satisfaction. * Motivate and recognize the contributions of the branch personnel to establish a team culture. * Ensuring that all branch personnel receive an annual performance evaluation and salary review in a timely fashion. * Financial analysis of the business to identify trends and prospective problem areas; incorporate prompt corrective actions as applicable. * Personally, responds to difficult customer inquiries and/or unusual situations. * Manage the efficient routing of deliveries and service calls. * Execute program(s) to meet/exceed the sales plan. * Prepare business forecasts and budgets as required. * Manage branch payables, inventory, and receivables in conjunction with appropriate Corporate and branch personnel. * Maintain a working knowledge of the competition within the local marketplace. * Responsible for the recruitment, selection, and development of all branch employees. * Consistently administer company policies and procedures within the branch. * Spend a reasonable amount of time in the field performing training missions with branch personnel. * Adhere to and uphold all company safety guidelines and safe work practices. * Partner with branch management to coach and counsel employees and address employee performance issues in a timely manner and as appropriate. * Manage the sales, operations, and administrative departments of the branch * Responsible for the timely and accurate filing of paperwork relative to insurance reporting of general liability, fleet accidents, and worker compensation claims. * May be required to perform the job duties of other branch staff on an as needed basis. * Optimize branch efficiency by consolidating/automating job duties wherever possible. Requirements: * A four-year degree with an emphasis in Sales, Marketing, Management or other related field. * Minimum of 5 years of sales/marketing management experience preferred. * Minimum of 2 years of service center operations experience preferred. * Strong interpersonal/communication skills; both written and verbal. * Ability to work with all levels of management. * Self-starter with good motivational skills. * Demonstrated proficiency with multi-tasking. * Excellent time management skills including prioritizing and planning. * Excellent analytical skills. * Computer proficiency. (Microsoft Office) #LI-LB1