Club Pilates reflects the holistic view of fitness found in the local community and we value our connection with our neighbors by supporting local events. We look to add to our team people with an appreciation of the beauty found in nature, a desire to help others and a love of Pilates. Club Pilates is currently established in 28 states and 2 countries. Class formats target a wide range of clients' needs - from young to more senior and beginner to advanced. Club Pilates was one of the first studios to create a 500-hour Teacher Training Program designed to thoroughly and safely teach group Pilates apparatus classes. Club Pilates has already sold 400 territories throughout the United States and Canada. Its 450+ instructors provide over 6 million workouts a year to tens of thousands of members.
POSITION DETAILS
Club Pilates offers group reformer classes in various formats and levels to accommodate everyone seeking to learn Pilates and hone their fitness expertise. Club Pilates is a well-established, nation-wide brand, committed to providing affordable and accessible Pilates to the community
The General Manager oversees studio functionality from sales and retention to community engagement.
Requirements
Must have 2+ years of fitness sales or retail sales experience
Associate degree or 2 yrs. College preferred min.
Confident in generating personal sales and training Sales Reps in sales and customer service
Experience supervising personnel and assigning tasks.
Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training
Excellent communication and strong interpersonal skills
Flexible to studio work schedule
Ability to recognize areas of improvement and make changes using good judgement
Ability to excel in a fast changing and diverse environment
An affinity and passion for fitness
Solid writing and grammar skills
Highly organized, proficient in data management, ability to prioritize and meet deadlines
Professional, punctual, reliable and neat
Strong attention to detail and accuracy
Trustworthy and ability to handle confidential information
Ability to work harmoniously with co-workers, clients and the general public and foster community, within the team and the studio membership
Proficiency with computers and studio software
Experience
Fitness- Retail Sales: 2+ years (Required)
Sales Management: 1 year (Required)
Leadership/Team Management-Supervision: 1+ year (Required)
Pilates or Fitness Experience: 1 year (Preferred)
Responsibilities
Meet Studio Goals and implement plan and strategies to achieve them
Provide exceptional level of customer service at the studio to existing members via face-to-face, phone and email.
Contact prospects/leads to schedule Pilates class and enroll them on Intro classes or sell membership
Evaluate and assess monthly studio KPIs (key performance indicators) to improve studio results.
Manage Studio on Social Media in order to promote Club Pilates and help to generate leads.
Strategically manage marketing campaigns to generate leads for the studio incoordination with regional general manager and owner
Lead generation including grass roots marketing and networking
Implement sales process to schedule prospects into Intro class
Ensure that studio retail/products are stocked with accurate inventory counts
Supervise team and assure they meet their goals
Proficiency in Club Ready and POS system, to include revenue reports, attendance reports, etc.
Collect out-standing dues
Maintain cleanliness and organization of the Pilates studio
Enforce Club Pilates policies and procedures
Ensure all forms, administrative supplies, and studio literature is stocked and visible
Schedule and participate in networking/community events and studio promotions
Create and manage staff schedule
Directly coordinate with all vendors, ensuring that studio retail/products are stocked with accurate inventory counts
Review instructor evaluations performed by Master Trainer/Lead Instructor
Independently make decisions related to high level customer service
Any other duties as assigned
Compensation & Benefits
This position offers competitive compensation based on experience & performance
Commissions paid on sales in all four revenue streams
Awesome team and fun workplace environment
Potential growth within the company as we expand and open new studios in the area!
HEALTH BENEFITS + 401K + 4% MATCH
Required
Preferred
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