AGAD Technology is looking for a dedicated Functional Analyst to join our dynamic team. In this role, you will work closely with stakeholders to gather requirements, analyze business processes, and recommend system enhancements or solutions that align with organizational goals. Your primary objective will be to ensure that our business processes are effectively supported by our IT systems, fostering improved productivity and operational efficiency.

Key Responsibilities:

• Gather and document functional requirements through meetings, workshops, and analysis of current processes
• Analyze and identify opportunities for process improvements and system enhancements
• Collaborate with developers and technical teams to translate business needs into functional specifications
• Create detailed documentation including business requirements, process flow diagrams, use cases, and user stories
• Participate in testing and validation of system changes to ensure solutions meet business requirements
• Provide insights and recommendations to stakeholders for decision-making and priority setting
• Support end-users post-implementation through training and troubleshooting
  
  
  

Requirements

Qualifications:

• Bachelor's degree in Business, Information Technology, or related field
• Minimum of 5 years of experience as a Functional Analyst or similar role
• Proficient in analyzing and documenting business processes and functional requirements
• Strong problem-solving skills and the ability to work independently and in teams
• Excellent communication skills, both verbal and written
  
  
  

Preferred Qualifications:

• Experience with software development methodologies (Agile, Waterfall)
• Familiarity with project management tools and techniques
• Industry-specific experience is a plus