• Have overall 10-12 years of experience in test management activities

• Have 8-10 years of experience in Banking in Cards, Mainframe area

• Have good experience in VSM, VSA, VSV and other card link and mainframe applications integrating with Card link

• Overall accountable and responsible for delivery of testing services across the program or project/s

• Manage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testing.

• Drive and collaborate with test service providers and relevant bank stakeholders to plan all testing related deliveries for the program or project/s.

• Ensures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored into the plan.

• Act as the first point of escalation for any issues raised by Bank stakeholders on testing service providers.

• Quantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the program or project/s.

• Participate and contribute in forums, as required, to drive testing transformation and innovation.

• Establishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domains