We are seeking a Customer Service Associate to join our team! You will be responsible for helping customers by providing product and service information and resolving issues. Responsibilities: Processes packages for courier shipment, operates copiers, fax machines, laminating machines, and point-of-sale devices. Advise customers by providing accurate information on our array of products, services, and best-value options. Exhibits confidence by knowing best practices as related to the industry. Deliver outstanding customer service to walk-in customers and telephone inquiries Continuously practice good listening skills with customers and team members, and leadership Take ownership of the customer's shipping problem and offer viable solutions Take action to learn all product and service offerings, alternative solutions, and industry trends Operate all equipment, software, and devices in an expert fashion and be willing to teach others Maintain a clean and safe working environment Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills Professional appearance Fast learner who makes an effort to learn all aspects of the business in the shortest possible time. Able to lift 50 or more pounds Able to work and complete tasks independently in a quick turn environment High School Diploma required Excellent packing skills Non-smoking environment Background Check Mandatory for Fingerprinting job Job Types: Full-time, Part-time, Temporary Pay: From $14.00 per hour Benefits: Dental insurance Employee discount Flexible schedule Paid time off Vision insurance Shift: 4 hour shift 8 hour shift Day shift Ability to commute/relocate: Kennett Square, PA 19348: Reliably commute or planning to relocate before starting work (Required) Work Location: In person