About us

We are a Contact Centre as a Service (CCaaS) company, pioneer in the development of artificial intelligence, with an omnichannel CRM for contact centres and the innovative technology of CallBots, for which we have been internationally recognized thanks to Frost & Sullivan. With 15 years of experience in the sector and presence in Spain, Europe and LATAM, we have no intention of slowing down.

Vozitel facilitates our customer's process automation and simplification of repetitive tasks, providing an all-in-one service, dedicated to improving and enhancing user efficiency.

Our exceptional combination of CallBots, virtual switchboard, specialized CRM, artificial intelligence (AI) tools, help desk and a multitude of communication functionalities, are the key to take customer service to the next level.

Our clients work with a department of consulting ready to aid and offer theis strategic vision and in-depth knowledge specialized in a wide range of sectors, varying from financial services and collection, insurance and health, contact centres (BPO), e-learning, service sector companies, to start-ups.

What you will do

With the support of the Front-end team, design and implement the new version of our own CRM solution, Callbots, and Chatbots (Conversational AI), enhancing usability with a well-structured and visually appealing architecture for users.

You will report directly to the Front-end Lead and the CTO and participate in follow-up meetings with them, as well as with the company's CEO. Additionally, when necessary, you will also take part in meetings with clients and CRM users.

Key Responsibilities:

• Developing modules and functionalities for the new version 2.0.
• Creating the new interface for CallBots and Chatbots.
• Participating in the launch of new projects during the programming phase and adapting our solution to meet each client’s needs.
• Defining approaches and strategies for technology and business management to implement improvements in our solutions.
• Preparing documentation for the work carried out.

What we are looking for

• Proficient in developing user interfaces with Angular.
• Strong understanding and practical experience with TypeScript.
• Skilled in styling web applications using SCSS.
• Solid foundation in building web structures with HTML.
• Advantageous to have knowledge or experience with PHP.
• Advantageous to have knowledge or experience with Go.