Spectrum Resorts

Front Desk Supervisor Turquoise Place

United States

about 2 months ago
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Summary

Benefits: 401(k) 401(k) matching Dental insurance Employee discounts Health insurance Vision insurance TURQUOISE PLACE FRONT DESK SUPERVISOR The Front Desk Supervisor is responsible for supporting the Front Desk team by ensuring a high level of team and guest satisfaction, maintaining a safe and productive work environment, and promoting Spectrum values. Job Duties: Supervise the Front Desk team to include scheduling, discipline, etc. Prepare/organize daily activities/duties of Front Desk. Oversee the completion of checklists; audit checklists for accuracy Ensure guest arrival/departure information is prepared. Assist team with checking guests in/out and other duties Assist with problem resolution Maintains good communication between departments Perform other duties as assigned Required Skills: Must possess excellent written and verbal communication. Must have above average computer skills with Microsoft Office programs knowledge and the ability to learn property-specific systems. Must have excellent team leadership and developmental skills Must be able to encourage a positive attitude in all team members. Minimum of 1-year prior supervisory experience. Minimum of 1 year prior Front Desk/Reservations experience. Physical Requirements: Must be able to stand/walk for entire shift Must be able to bend, stoop, kneel, crouch Must be able to lift/move up to 25 lbs. as needed

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