Description

Job Title: Front Desk Supervisor

Company: Highway West Vacations

Location: Honolulu, HI

Status: Full-Time, Non-Exempt

Starting Pay Rate: $18.00 - $21.00 per hour, depending on experience

Benefits

We offer a competitive compensation package with Company paid employee only health insurance, vacation and sick time, Company paid holidays, life insurance, vision, monthly incentives and employee discounts!

Job Description

The Front Desk Supervisor is responsible for overseeing the front office staff and ensuring that each guest is treated with the highest standard of service. Their duties include but are not limited to scheduling the front office staff, supervising daily shifts, responding to guest complaints or requests, communicating between departments, and leading continuing front office training. Supervisors take charge of convenient store inventory, stocking store, driving and maintaining cleanliness of airport shuttle, working front desk shifts and covering when needed. Supervisors are trained to perform basic maintenance duties and other departments as needed.

Requirements

• Must have valid Drivers License
• 1-2 years hotel/restaurant supervisory experience
• Training skills, must have the ability to assess skill level of employees and modify training as needed.
• Strong mentoring skills: must have the ability to mentor employees through role modeling, supervision and feedback.
• Excellent communication and organizational skills.
• Professional demeanor
• Proficient computer skills, including: Word, Excel and PowerPoint.
• Must be able to work on feet for extended periods
• Must be able to work a flexible work schedule including evenings, weekends and holidays.
• Must live on Oahu.
• Pay $18-$21 depending on experience
  
  

HWV Hospitality Services Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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Position Requirements

About the Organization Highway West Vacations is a premier hospitality property management firm that offers unique outdoor experiences across the United States. With a portfolio of 17 boutique hotels, RV resorts, ski resorts, and marinas in six states including California, Colorado, Hawaii, Idaho, New Hampshire, and Oregon, Highway West Vacations provides a variety of vacation options for all types of travelers.

Highway West Vacations takes pride in offering exceptional guest experiences and creating unforgettable memories. Whether looking to relax in a luxury RV resort, explore a national park, hike up a volcano, hit the slopes, fish the day away, gaze at the stars, or go on a wine tour, Highway West Vacations has a destination for everyone. The company is committed to providing exceptional accommodations, top-notch amenities, and a friendly and knowledgeable staff to ensure that each guests' vacation is as enjoyable and stress-free as possible.

Highway West Vacations believes that everyone should have the opportunity to experience the beauty and wonder of the United States. So, whether planning a family vacation or a romantic getaway, the company can help create the perfect vacation experience.

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.