We are seeking a full-time Medical Front Office Receptionist to join us at 99 Healthcare Management. This position is for the primary care office Addison Internal Medicine located at 16980 Dallas Parkway, Suite 110, Dallas TX 75248.
This position handles a variety of patient care administrative tasks including, but not limited to, checking patients in/out, managing phone lines, providing excellent customer service, and collecting payments.
Responsibilities include:
Greeting patients
Checking patients in and collecting sufficient information for billing and claiming purposes
Answering, screening, and directing phone calls as needed
Scheduling patient appointments
Notifying medical staff of patient's arrival
Verifying insurance
Processing referrals as needed
Completing prior authorizations as needed
Checking patients out
Collecting patient balances including co-pays, deductibles, etc.
Explaining patient payment responsibility
Other administrative duties as assigned and as needed
Skills and Qualifications:
High school diploma or equivalency required
Must have at least one year of experience working in a front desk role in a doctor’s office
Understanding of insurance coverages (co-pays, deductibles, co-insurance, etc.)
Bilingual preferred
Proficiency in MS Office
EMR experience also required; E-Clinical Works preferred
Knowledge of medical office management systems and procedures
Excellent time management skills and ability to multi-task and prioritize work
Social perceptiveness and service-oriented
Excellent written and verbal communication skills
Strong organizational and planning skills
Benefits:
401(k)
401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule: Monday through Friday, 7:45 AM – 4:45 PM. No weekends or after hours.
Learn more about our 99 MGMT Office and our culture by visiting www.99mgmt.com or our Facebook page!
99 Healthcare Management is a Dallas-based physician practice management company. We help healthcare providers focus on their core skills – delivering high-quality care to their patients - by providing oversight and support for all administrative functions. Our service areas include human resources, accounting, marketing and business development, provider credentialing, and revenue cycle management. The practices we manage range in size and specialty and include internal medicine, family medicine, pain management, cardiology, OBGYN, and more.