The Medical Front Desk Receptionist for OBGYN office plays a crucial role in managing the front office operations of a medical facility. This position is responsible for the timely submission of medical claims, patient registration, and ensuring a smooth check-in process for patients. The receptionist will handle various administrative tasks, including phone calls, faxes, and managing patient charts, while also providing excellent customer service to patients and insurance companies.
Responsibilities
Register and check in patients, processing all registration requirements including insurances and co-pays.
Schedule new and follow up appointments.
Perform insurance verification to ensure patient eligibility.
Answer all patient or insurance telephone inquiries pertaining to assigned accounts.
Set up patient payment plans and explain patient balances.
Requirements
1-3 years of experience in a medical office setting.
Knowledge of insurance guidelines including HMO/PPO, Medicare, Medicaid, and other payer requirements.
Competent use of computer systems, software, and 10 key calculators.
Familiarity with CPT and ICD-10 Coding.
Effective communication abilities for phone contacts with insurance payers.
Strong customer service skills for interacting with patients and medical staff.
Ability to multitask and work well in a team environment.
Knowledge of accounting and bookkeeping procedures.
About McEwen & Associates, Inc
McEwen and Associates, Inc. is a medical services organization based in Irving, TX. We are committed to providing physicians and allied healthcare professionals with personalized and efficient service.
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