Front Desk Manager – Compare Foods North Carolina

Locations: Milton Rd. & Sunset Rd. – Charlotte, NC

Company Overview

Compare Foods North Carolina is part of Aurora Grocery Group, a network of independently operated supermarkets across the state. We are committed to providing exceptional service and high-quality products to the communities we serve.

Position Summary

We are seeking a full-time, on-site Front Desk Manager for our Charlotte locations on Milton Rd. and Sunset Rd. The ideal candidate is organized, bilingual, customer-focused, and thrives in a fast-paced retail environment.

Key Responsibilities

• Ensure outstanding customer service and satisfaction at the front desk.
• Oversee daily reception operations and customer-facing communication.
• Manage incoming calls, emails, and in-person inquiries professionally.
• Handle appointments, schedules, and any on-site reservations.
• Support general administrative tasks and assist store management.
• Serve as a communication link between customers, staff, and supervisors.

Qualifications

• Must be legally authorized to work in the United States.
• Fluency in both English and Spanish is required.
• Prior experience in customer service, reception, or front desk roles preferred.
• Strong organizational and multitasking skills.
• Excellent verbal and written communication abilities.
• Positive attitude and a team-player mindset.

What We Offer

• A supportive and diverse work environment.
• Opportunities for growth within a stable and expanding company.
• Ongoing training and development.