Front Desk Host/ess ATTENTION: MUST HAVE PRIOR RESTAURANT EXPERIENCE TO BE CONSIDERED. JOB POSITION DESCRIPTION: We are looking for a restaurant front desk host or hostess to greet, communicate and accommodate all our guest's needs during their visit. Our front desk host/ess needs to be friendly and personable. Front desk host/ess will make reservations, check guests in for their reservation, answer calls and be able to answer any guests’ questions and concerns. Our front desk host/ess are the first impression and last impression of our restaurant. RESPONSIBILITIES: Greet and interact with guests in a warm, friendly and professional manner Provide exceptional service by listening, communicating and responding to guest’s needs Use computer system to check in/ out guests and make reservations for guests Be able to answer phone calls, and execute all front desk operations Know all safety, security and emergency procedures Communicate guest information to food servers, server assistants and bartenders QUALIFICATIONS: History as a front desk or related hospitality experience High School Diploma/ GED 1+ years’ customer service experience required Familiarity with computer or restaurant software (training will be provided) Ability to communicate in person and on the phone Organized and detail-oriented Ability to work in fast-paced environments Customer service experience BENEFITS: growth opportunities available