We’re looking for an enthusiastic, professional Receptionist to join our team! You’ll play a crucial role as the face and first point of contact for our organization. Other responsibilities include answering phone calls and emails, making travel arrangements, scheduling emails, managing mail and deliveries, and other assignments as needed to ensure efficient business operations. Job seekers should take pride in their work, be passionate about helping others, and have an interest in growing with our organization. If this sounds like you, apply now!
Compensation:
$22 hourly
Responsibilities:
Assist with other administrative tasks, such as data entry, copying, filing etc.
Give every employee, client, and visitor a warm welcome at the front desk and communicate any important information or directions
Respond to incoming phone calls and emails and make sure the right people receive all important information
Ensure the security of the building by having visitors follow necessary sign-in protocol
Organize company trips and handle employee travel itineraries to ensure off-site events go well
Role Overview:
As the Front Desk Receptionist, you'll be our patient's first and last point of contact, ensuring smooth operations and a positive customer experience. Your duties include managing online bookings, answering calls and emails, processing payments, scheduling appointments, and supporting practitioners.
Key Responsibilities:
Manage online booking and charting systems
Greet patients and staff warmly, answer calls/emails, and handle payments
Coordinate appointment scheduling and practitioner calendars
Maintain office setup, including prepping and cleaning treatment rooms
Handle phone and email correspondence, data entry, and office supplies
Support practitioners with patient file updates and room preparation
Bill insurance
Personal Qualities:
Warm, personable, and team-oriented
Positive attitude and professional demeanor
Dependable, detail-oriented, and health-conscious
Keen interest in women’s health
Professional Skills:
Excellent multitasking and organizational abilities
Strong communication skills and tech-savvy
Ability to work independently and collaboratively
Qualifications:
Exhibits working knowledge of Microsoft Office and basic computer skills
At least one year of receptionist or administrative assistant, experience, or similar preferred
High school diploma, G.E.D. or equivalent
Comfortable taking telephone calls and mitigating stressful situations
Excellent interpersonal skills, organizational skills, customer service skills, and verbal communication skills
About Company
We are a woman-owned and operated acupuncture clinic. Our practice has excelled in women's health, fertility, and pain management for nearly two decades. Work and train under an experienced expert in a fun, supportive team environment.