Freelance IT Support Engineer

As an IT Support Engineer in the Data Centre, you will play a critical role in supporting the successful deployment, maintenance, and ongoing management of the company’s new Data Centre infrastructure. You will be responsible for troubleshooting, installing, configuring, and maintaining hardware and software, ensuring high availability and efficiency across all systems. Your efforts will be crucial in ensuring a smooth transition and continuous operation of the Data Centre.

Responsibilities:

• Assist in the setup, configuration, and deployment of servers, networking equipment, storage devices, and other hardware for the Data Centre.
• Perform routine maintenance tasks such as firmware and software updates, system backups, and hardware diagnostics.
• Ensure proper cable management, rack mounting, and environmental monitoring for optimal system performance.
• Respond to and resolve technical support requests related to Data Centre hardware and software.
• Diagnose and repair hardware failures, network connectivity issues, and performance bottlenecks.
• Collaborate with internal teams and vendors to resolve complex technical issues.
• Document incidents, troubleshooting steps, and resolutions in the company’s IT support platform.
• Monitor system performance and data traffic within the Data Centre, ensuring minimal downtime.
• Analyze logs and reports to identify potential issues and proactively implement corrective measures.
• Ensure that all hardware and software components meet performance standards.
• Provide support for the installation, configuration, and troubleshooting of networking equipment, including routers, switches, firewalls, and load balancers.
• Collaborate with network teams to ensure seamless communication between the Data Centre and remote locations.
• Manage network monitoring tools to track bandwidth usage, identify issues, and optimize performance.

If you are interested or know anyone who could be a good fit please send your CV to [email protected] or call +32 (0) 331 882 88