Franchise Business Advisor (Full-Time, Office-Based)

Are you a proactive, highly organized professional with a passion for franchise operations and early childhood education? Angus Valley Montessori Schools is seeking a Franchise Business Advisor (FBA) to join our Head Office team in Markham, ON. As the primary liaison between our corporate team and franchisees, you’ll play a key role in supporting school openings, ensuring operational excellence, and helping franchise partners succeed from candidate selection through to daily operations.

What You’ll Do:

Support new and existing franchisees through onboarding, operations coaching, and compliance training.

Review the franchise candidate database, conduct interviews, and help select the right candidate for each location.

Serve as the primary contact for selected franchisees, working with them through every step—from onboarding to centre launch and beyond.

Design and deliver training programs to help franchisees and their staff meet AVMS standards.

Lead end-to-end project coordination for new centre openings—from planning and vendor setup to post-launch support.

Conduct quarterly and monthly performance reviews to identify growth opportunities and resolve challenges.

Build strong, trust-based relationships with owners, operators, and school leadership.

Coordinate and attend events hosted by the franchisor, including those held on weekends or weekday evenings.

Liaise with suppliers and vendors to ensure franchisees are receiving the best possible value and service.

Travel regularly to franchise locations (including overnight stays as needed) and attend industry workshops, seminars, and corporate events.

Liaise with internal teams to provide field insights and recommend system-wide improvements.

Prepare detailed reports and presentations using Excel, Word, PowerPoint, and Visio.

Participate in corporate meetings to present franchisee needs and field observations.

Carry a company-provided cell phone and be available for emergency support after hours and on weekends as required.

What We’re Looking For:

3+ years of franchise management experience (required).

3+ years of project management experience, ideally in childcare, education, or multi-site operations.

Experience in the childcare industry or 3+ years of teaching experience (asset).

Strong organizational, analytical, and problem-solving skills.

Experience with supplier/vendor management and value optimization.

Exceptional communication and relationship-building abilities.

A self-starter with a “go above and beyond” attitude and strong follow-through.

High proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, Visio).

Valid driver’s license and access to a personal vehicle (required).

Willingness to travel frequently and work weekends or evenings based on business needs.

Comfortable with being on-call and responsive to urgent matters when needed.

Why Join Us?

Competitive salary

Paid time off and participation in company events

A role with meaningful impact in the early education sector

A collaborative, professional culture with room to grow

To Apply:

Submit your resume and a short cover letter highlighting your franchise, project leadership, or vendor coordination experience.

*** Applicants must reside within GTA***

Job Types: Full-time, Permanent

Additional pay:

Overtime pay

Benefits:

Company events

On-site parking

Paid time off

Flexible language requirement:

French not required

Schedule:

8 hour shift

Monday to Friday

Weekends as needed

Ability to commute/relocate:

Markham, ON L3R 5V5: reliably commute or plan to relocate before starting work (required)

Education:

Bachelor's Degree (preferred)

Experience:

Customer service: 5 years (preferred)

field officer: 2 years (preferred)

Location:

Markham, ON L3R 5V5 (preferred)

Work Location: In person

Application deadline: 2025-05-22

Expected start date: 2025-06-02