About Us

Founded in 2003, Faye Kim Designs is an independent fine jewelry brand known for original designs, exceptional craftsmanship, and personalized client service. With over 22 years of expertise, designer Faye Kim has cultivated a loyal clientele who value her collections' artistry and timeless sophistication. Following the recent opening of our newly curated retail space, we’re seeking a passionate and dynamic Fine Jewelry Sales & Operations Associate to join our team and contribute to our continued success.

Position Overview

We are looking for a polished and enthusiastic individual who thrives in a luxury retail environment and is eager to support the day-to-day operations of a small business. In addition to delivering an exceptional client experience, you will play a key role in opening and closing the store, managing administrative tasks, supporting inventory management, assisting with social media engagement, and maintaining a clean, organized workspace and retail sales floor. This is a dynamic position ideal for someone who is organized, tech-savvy, and passionate about fine jewelry and client service.

Key Responsibilities

• Greet and engage clients with warmth and professionalism, offering expert guidance and product knowledge.

• Provide personalized style recommendations to ensure a memorable and luxurious shopping experience.

• Open and close the store independently, following established security and operational procedures.

• Opening hours begin at 9:00 AM to prepare the store for a 10:00 AM opening.

• Closing procedures begin at 5:00 PM, with store closing at 5:00 PM and end-of-day tasks completed by 5:30 PM.

• Manage daily administrative tasks, including handling paperwork, filing, and organizing client records.

• Accurately process sales transactions and maintain organized sales reports and documentation.

• Assist with inventory management, receiving shipments, restocking merchandise, and conducting stock audits.

• Support visual merchandising efforts to ensure displays reflect the brand’s aesthetic and remain organized.

• Maintain a clean, tidy, and organized workspace and retail sales floor at all times.

• Stay informed on jewelry trends, materials, and new collections to provide expert advice.

• Build and maintain long-term client relationships, encouraging repeat business and referrals.

• Assist in coordinating special orders, repairs, and custom design projects, ensuring timely follow-up and communication.

• Support social media efforts by assisting with content creation and engagement to enhance brand visibility.

Qualifications

• Prior experience in luxury retail sales, fine jewelry, or high-end fashion preferred.

• Strong organizational and administrative skills; able to manage paperwork and daily operations efficiently.

• Proficient in technology, including point-of-sale systems, inventory management software, and office programs (e.g., Word, Excel, Google Workspace).

• Familiarity with social media platforms (Instagram, Facebook, etc.) and ability to assist with content creation and engagement.

• Excellent interpersonal and communication skills with a client-focused, professional demeanor.

• Proactive and self-motivated with the ability to work independently and take initiative.

• Passion for fine jewelry, fashion, and design, with a strong understanding of product presentation.

• Knowledge of gemstones, precious metals, and fine jewelry craftsmanship is a plus.

• Detail-oriented with strong time management skills and the ability to prioritize multiple tasks.

• Professional appearance and polished presentation consistent with a luxury retail environment.

• High school diploma required; college coursework or relevant certifications in retail, fashion, jewelry, business administration, or marketing are a plus.

• Flexibility to work Saturdays and holidays as needed.

Compensation & Benefits

• Hourly Rate: $23.00 – $26.00 per hour (commensurate with experience)

• Performance-Based Bonuses

• Employee Discount

• Payroll via Direct Deposit

Work Schedule

• Expected Hours: 24 – 32 per week

• Employee Hours: Tuesday – Saturday, 9:00 AM – 5:30 PM

• Store Hours: Tuesday – Saturday, 10:00 AM – 5:00 PM

Location

• In-person at our Darien, CT boutique.

• Conveniently located just a 5-minute walk from the Darien train station.

• Reliable transportation is required. Relocation assistance is not provided.

Join us and become part of a brand that celebrates beauty, craftsmanship, and the art of personal connection.

To Apply

Please email your resume to [email protected]