The Pharmacy Hub

Financial Controller / Billing and Customer Account Manager

Miami, FL, US

$100k
7 days ago
Save Job

Summary

About Us

At The Pharmacy Hub, we collaborate with pharmaceutical brands, manufacturers, health brands, telemedicine providers, and healthcare companies to deliver essential products directly to patients. Our expertise allows us to seamlessly distribute pharmaceuticals, medical devices, and other healthcare products to consumers, ensuring greater accessibility and convenience.

Core Values

The Pharmacy Hub is dedicated to breaking barriers in healthcare by championing access, intervention and affordability.

  • Customer-first mindset - we develop strong partnerships with telehealth platforms and healthcare companies to enhance access and understand their specific needs
  • Innovation for intervention in care - we develop advanced compounding solutions and products to better support patient health outcomes
  • Continuous improvement - we continuously improve our processes and offerings through intelligent, honest and transparent practices to deliver cost-effective solutions that truly benefit our clients and their patients.

You will play a pivotal role in maintaining these values and contributing to the company’s mission of redefining healthcare delivery through superior pharmacy services.

Position Overview

The Pharmacy Hub is seeking a highly detail-oriented and experienced Financial Controller / Billing and Customer Account Manager to oversee our billing operations, accounts receivable, and client account management. This individual will be responsible for ensuring accurate and timely invoicing, enforcing contractual pricing controls, and maintaining strong relationships with clients and their accounting teams.

The ideal candidate will work closely with operations and technology teams to ensure data accuracy for billing, implement audit controls, and lead the timely resolution of billing and pricing issues that impact collections. This position is essential to driving financial performance and improving back-office efficiency.

Key Responsibilities

  • Oversee the full accounts receivable process, including billing, collections, and account reconciliation.
  • Develop and maintain strong relationships with business clients and their finance teams to ensure clear communication and effective issue resolution.
  • Design and manage internal audit processes to ensure accuracy in invoicing, payment tracking, and collections.
  • Collaborate with operations and technology teams to optimize financial workflows and support cost-control initiatives.
  • Prepare and present detailed accounts receivable performance reports and dashboards for senior leadership.
  • Monitor daily cash flow and collection activities, ensuring timely posting to customer accounts and accurate status reporting.
  • Ensure compliance with accounting standards, regulations, and internal policies.
  • Support budgeting, forecasting, and revenue planning processes related to receivables.

Qualifications

Required:

  • Bachelor's degree in Accounting, Finance, Data Science, or related field (or equivalent experience).
  • 3–5 years of hands-on experience in billing, accounts receivable, and general accounting.
  • Proven experience managing and developing a team of at least 2 direct reports in a fast-paced, high-growth environment.
  • Exceptional attention to detail and strong analytical skills.
  • Experience with accounting software, ERP systems, and system implementations or migrations.
  • Bilingual: Fluent in English and Spanish.
  • Excellent communication and relationship management skills.
  • Strong cross-functional collaboration skills and ability to meet tight deadlines.

Work Environment

  • Fast-paced, collaborative office environment.
  • This is a 100% on-site role; remote or hybrid work is not available.
  • Job Type: Full-Time (44 hours per week, Monday to Friday)
  • Location: Miami Gardens and Davie, FL

Pay Range: $85,000 USD - $100,000 USD

At The Pharmacy Hub, we don’t just offer jobs—we offer opportunities for career growth and development. We take pride in our fast-paced, team-driven culture and are committed to supporting our employees in achieving success.

If you’re ready to join a company that values hard work, dedication, and teamwork, apply today! We look forward to welcoming you to The Pharmacy Hub and working together to deliver top-tier pharmacy fulfillment solutions.

How strong is your resume?

Upload your resume and get feedback from our expert to help land this job