Seeking an experienced Finance Officer to join their Home and Community Services (HCS) claiming and billing team. This role offers an exciting opportunity to support the end-to-end revenue function for a large multi-site organisation. The successful candidate will be responsible for ensuring all transactional processing, customer admission and departure processes, internal and external audit functions, and customer fee account reconciliations are completed accurately and on time. This role requires excellent interpersonal skills, stakeholder management abilities, and proficiency in computerised financial accounting systems.

What You'll Do

As a Finance Officer, you will play a crucial role within our client's Home and Community Services (HCS) claiming and billing team. Your day-to-day responsibilities will involve driving transactional processing functions, managing customer admission and departure processes, supporting audit functions, reconciling customer fee accounts, processing receipts, preparing billing files, and resolving customer queries. Your commitment to accuracy, timeliness, and excellent stakeholder management will ensure the smooth operation of the finance department.

• Drive the transactions processing functions ensuring all HCS transactional processing is completed accurately and on time.
• Ensure the customer admission process is completed in a timely manner, meeting all appropriate funding requirements.
• Complete the customer departure process according to legislative requirements.
• Provide support for the internal audit and external audit functions as required.
• Support the wider Finance team to achieve agreed reporting deadlines by ensuring the timely completion of all processes and reconciliations.
• Reconcile customer fee accounts and prepare refunds for payment.
• Process customer receipts daily in accordance with procedures.
• Prepare and process HCS billing files ensuring monthly deadlines are met.
• Resolve HCS customer queries received by phone or email in an accurate and timely manner.
  
  

What You Bring

The ideal candidate for this Finance Officer position brings a wealth of experience from similar roles within large multi-site organisations. You possess strong account management skills with the ability to handle large volumes of financial data. Your experience with end-of-month financial processes and proficiency in computerised financial accounting systems will be key to your success in this role. While experience in the aged care industry is preferable, it is not essential. Above all, your excellent interpersonal skills and stakeholder management abilities will set you apart.

• Certificate IV or Diploma in Business Administration or equivalent (desirable).
• Demonstrated experience in a similar role for a large multi-site organisation.
• Experience in account management functions and ability to manage large volumes of financial data.
• Experience in end-of-month financial processes.
• Excellent interpersonal and stakeholder management skills.
• Proficiency with a computerised financial accounting system including fast accurate keyboard skills and preferably advanced spread sheeting skills.
• Aged care industry experiences preferable but not essential.
  
  

What Sets This Company Apart

Our client is a leading organisation that values the contribution of all its employees. They are committed to providing a supportive and inclusive work environment where everyone can thrive. They offer flexible working opportunities, generous pensions contributions, and training opportunities to support your professional growth. This is an exciting opportunity to join a team that truly values collaboration, commitment, and empathy.

Aboriginal and Torres Strait Islander Peoples are encouraged to apply.

To apply, please click "Apply" or contact Ryan Frampton on 07 3032 2277 or [email protected] for a confidential discussion.