Field Service Representative

Permanent, full-time

Guelph, ON

(Traveling 80% of the time - throughout Ontario and North America)

Company: Our client is an international leader in their industry. Due to continued growth, they are looking to add a talented and very flexible Field Service Representative to their team of professionals.

Perks:

• Competitive base salary, with the opportunity to earn commission
• Company-paid health, dental, and vision benefits.
• RRSP
• 3 weeks' vacation
• Company laptop and phone
• Travel, mileage, and expenses paid

Job Summary:

You will be responsible for the successful installation, start-up, and customer support in the operation of the company's pollution control systems. This position requires extensive travel in Canada, the US and worldwide, as required.

Duties:

• Communicate with clients to develop schedules and answer technical questions about the installation of air pollution control equipment.
• Lead a wide variety of field inspections, checks, and tests of equipment, verifying equipment installation as per P&ID (piping and instrumentation diagram), electrical and mechanical drawings.
• Commission and service full-scale air pollution control products.
• Coordinate and provide in-class and hands-on operator training on company air pollution control systems.
• Manage site work by external subcontractors as required.
• Monitor and troubleshoot critical equipment and instrumentation, documenting recommendations for improvement to develop performance improvement programs.
• Provide technical support through onsite service calls or telephone assistance.

Qualifications:

• Post-secondary education in a related field.
• 5 years of field service experience in mechanical/electrical systems.
• Familiarity with pumps, blowers, fans, water circulation systems and control instrumentation.
• Mechanically inclined with the ability to interpret, analyze, understand, and implement information from technical drawings and literature.
• Ability to write routine and complex field reports to effectively relay information to customer and internal parties.
• Familiarity with OSHA protocols is necessary to work safety.
• Willingness to travel extensively (80% of the time – across North America and worldwide, as required).
• Valid driver's license and passport for cross-border travel.