Field Service Manager
Skills:Digital and Electromechanical Technology, Internet, Microsoft Office, Lotus Notes, and Oracle, Field Service Manager
Experience level:Mid-senior
Experience required:7 Years
Education level:Bachelor’s degree
Relocation assistance:No
Overview:
Are you a natural-born leader with an affinity for delivering top-notchserviceand support? Does cultivating a dedicated team of digital-savvyservicespecialist within a dynamic environment sound like your sweet spot?
We are a pioneer in technology, solutions, andservices, wants to hear from you. We’re actively seeking aFieldServiceManagerto empower our talented group of technical DigitalServiceSpecialists who proudlyserviceand support hardware and software technology-based solutions to keep our innovative customers moving forward.
Responsibilities:
We’re looking for a true go-getter to oversee:
- A team thatservices and supports specific business system products andservices within a territory and/or an assigned account list, including hardware, document management solutions, and related software
- Selecting, hiring, training, and developing current and new technical representatives
- Addressing and resolving customer issues in a time-effective manner to achieve total customer satisfaction
- The warehousing process as it relates to merchandise and inventory
- The development and education of the team as it relates to new technology in an evolving industry
Qualifications:
Do you meet these requirements?
- Bachelor's degree in a relevantfieldor equivalent experience required, plus 7 years of related experience and management of typically two or more regular full-time employees
- Servicemanagement experience in the technology industry
- Hands-onfieldtechnical experience with a vast knowledge digital and electromechanical technology. Knowledge of Internet, Microsoft Office, Lotus Notes, and Oracle is preferred
- Strong communication skills including the desire to develop and lead a team
- Possess excellent time management skills
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