Imagine yourself... · Doing meaningful work that makes an everyday impact?on the world around you. · Growing your expertise?and expanding your skillset with every project. · Owning your ambition?and fueling your career growth. It's all possible with a role at Videojet, (http://www.videojet.com/us/homepage.html) a Veralto (http://www.veralto.com/purpose-values/) company. You have likely purchased or used a product touched by Videojet Technologies this week-after all, Videojet is a world leader in the product identification market, providing in-line printing, coding and marking products, consumables, and software solutions. Videojet's technologies play a critical role in ensuring the safety and authenticity of products sold across the globe in the food, beverage, pharmaceutical, and industrial marketplaces. As part of the Videojet team and the broader Veralto network, you'll work with products that make an everyday impact on the world around you-and along the way, you'll have opportunities to make your mark on our business and your career with ongoing opportunities to deepen your skillset and pursue your ambitions. We offer: · Flexible working hours · Professional onboarding and training options · Powerful team looking forward to working with you · Career coaching and development opportunities · Health benefits · 401(k) Reporting to the Director of Field Service the Field Service Manager is responsible for managing a team, customer experience, and growing the business in the New York City/New Jersey area as well as Puerto Rico and the Caribbean. In this role, a typical day will look like: + Through strong customer satisfaction skills and employing various tools, grow Videojet revenues and printer placements by providing superior service. + Coach and mentor team of 15-20 technicians to reduce response time, reduce repeat calls, manage inventory, remove hurdles to daily operations, raise expectations and performance of each technician and promote teamwork + Employ motivational teamwork. Drive cohesive cross functional work atmosphere with positive attitude. Increase field morale and expectations. + Use excellent follow-up skills to ensure we exceed customer expectations and close all outstanding issues. + Manage finances: Includes revenue growth, expense management, inventory turns. Use a basic understanding of or show a capacity to learn high-level financial statements -- essentially understanding the impacts that key decisions have on the Videojet Field Service and OpCo P&L. The essential requirements of the job include: + Bachelor's degree in engineering, information technology, electronics, or a related field. + 5-10 years of experience in field service or technical support roles. + 3+ years in a supervisory or managerial capacity. + Basic computer skills plus experience working with service CRM/ERP tools, such as Salesforce. + Ability to speak and understand Spanish is a plus ? Videojet is proud to part of the Product Quality & Innovation segment of Veralto (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Veralto's vibrant global network of 16,000 associates, you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on, and where you'll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career. Together, we're Safeguarding the World's Most Vital Resources-and building rewarding careers along the way. **US ONLY** **:** The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate's position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. The compensation range for this role is $103,300 - $105,000 USD per year. This job is also eligible for Incentive Pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. US residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes. The EEO posters are available **here (https://www.dol.gov/agencies/ofccp/posters)** . We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at [email protected] to request accommodation. **Unsolicited Assistance** We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies (https://www.veralto.com/our-companies/) , in any form without a valid, signed search agreement in place for the specific position, approved by Talent Acquisition, will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral. Veralto and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.