该职位来源于猎聘 KEY RESPONSIBILITY

• Travel to customer or company branch office service related job according to service appointment managed from service planner/manager.
• Be capable to analyze problems and develops solution, can understand, response and feedback customer request correctly.
• Conduct product installation, testing, delivery and training, trouble shooting independently.
• Ability and willing to work in adverse setting and climatic conditions.
• Should possess ability to interpret technical issues through the non-technical description provided by their customer.
• Be able to delivery a customer technical training session.
• Ability to communicate fluently with the customers and his colleagues. A field engineer needs service for customer by phone of face to face. And shall report the unsolved issues to service back-office.
• Other assignments arranged by service Manager.
  
  

SKILL REQUIREMENTS

• Bachelor's or associates degree in mechanical or electrical or electronic.
• Good at communication, positive and strong doing competence.
• Basics knowledge of MS office and computer skills are required.
• Familiar with PLC and PC controlling logic.
• English language skill—writing and reading is mandatory, listening and speaking is a plus.
• Open minded, embrace changes and training skills is preferred.
• Industrial machinery service experience, wood machinery is a plus.