We are seeking a detail-oriented and technically skilled professional to support the quality assurance and repair oversight of wind turbine blades. In this role, you will compile repair data, including photographic documentation, into comprehensive reports for customer approval, while serving as a key liaison between the field technicians, engineering team, and clients.
You will be responsible for reviewing field repair documentation to ensure compliance with approved repair standards and identifying any deviations. When discrepancies arise, you will define corrective actions and communicate clearly with technicians to guide proper remediation. You will also support technicians during critical engineering hold points and escalate complex repair decisions to customers or senior engineering staff when necessary.
Essential Duties and Responsibilities:
Compile photos and other repair data into complete repair reports and submit to customers for approval, notify field technicians of approval or rejection.
Review repair process photos submitted by technicians - identify deviations from approved TPI and customer repair standards.
Identify corrective actions as needed for defective repairs and communicate required steps to field technicians.
Support field technicians by approving work at engineering hold points or obtaining approval from customers or senior engineering staff.
Communicate findings to customers during exploratory phase of repairs, communicate BOD and solicit repair instructions for damage outside the limits of standard procedures.
Supports continuous improvement initiatives as directed by management team members.
Write and communicate work instructions according to the findings in field.
Skilled influencer, able to communicate complex messages to others.
May require approximately 30% travel internationally to field locations to observe or inspect repairs.
rewarding and disciplining employees; addressing complaints and resolving problems.
Education/ Skills/ Experience:
Skill Requirements:
Experience
Several years of experience in a Quality or Service leadership role, preferably within the wind energy or related project-based industries.
Hands-on experience in wind turbine blade repair, inspection, and lifecycle management.
Experience interpreting and enforcing technical procedures and repair standards.
Technical Skills
Strong proficiency in Microsoft Office (Word, Excel, PowerPoint).
Experience in compiling technical reports and documentation for client approval.
Data analysis skills are considered a plus.
Ability to travel internationally (~30%) to provide on-site support.
Soft Skills
Strong attention to detail and ability to identify non-conformities in complex repair scenarios.
Clear communicator with the ability to convey technical findings to both technical and non-technical audiences.
Proactive, collaborative, and capable of working independently in dynamic environments.
Strong problem-solving and decision-making skills, particularly under time-sensitive conditions.