STAR Specialists

Field Service Engineer

Antwerp, Flanders, BE

13 days ago
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Summary

Responsibilities

  • As a Field Service Engineer, you are responsible for the installation, maintenance and repair of high-tech laboratory equipment.
  • You ensure and maximize customer satisfaction for the entire range of analysers and systems.
  • You ensure that the diagnostic systems, analysers and component products meet the manufacturer's specifications.
  • You ensure the optimal operation of the assigned systems and analysers, within one or more product lines.
  • At 1-3 months you carry out day-to-day routine maintenance instrument work and gain hands-on experience by going to customers.
  • At 3-6 months you update maintenance data timely and accurately according to the requirements of the service SOP.
  • You also support the Central Planning department by managing the spare parts stock accurately and in a timely manner.
  • At 6-24 months you independently complete the preventive maintenance and basic trouble shooting.

Requirements

  • A bachelor's or master's degree in Electrical Engineering, Mechanical Engineering, Industrial Software Engineering or Technical Medical Laboratory.
  • Devoted, flexible, meticulous, service-minded and mindful of keeping deadlines.
  • Eagerness to explore and learn how to interact with customers.
  • Curious, adaptable and a taste for meeting new people and the unknown.
  • Team player with a good sense of humor, sociable and outgoing.
  • Fluent in Dutch and/or French; and English.

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