Provide quality on-site repair, maintenance service, and complete installation/relocation start-up services for Lam's complex electro-mechanical and electronic systems at customer sites. Perform analytical problem-solving, troubleshooting, conduct diagnostics, isolate issues to the component level, and take corrective actions or request assistance to minimize downtime, system interruptions, and equipment malfunctions. Stay up to date on semiconductor capital equipment and Lam products through learning, training, and certification. Maintain records and reports to coordinate activities between Lam and the customer. Serve as a subject matter expert, representing Lam to our valued customers, delivering exceptional customer satisfaction. Transparently discuss opportunities and challenges with customers to increase trust. Update customers on the status of Lam tools as needed. Bachelor's degree in Electronics, Engineering, or a related field with 2+ years of experience; or an advanced degree without experience; or equivalent work experience. Proficiency in interpreting electrical and mechanical schematics, diagrams, and operation manuals. Ability to work in a clean room environment while wearing personal protective safety equipment or a cleanroom suit. Frequently position oneself (e.g., bend, stoop, reach, walk, sit, twist, squat, kneel, climb, stand) to perform job tasks for extended periods. Ability to travel frequently, domestically and internationally, based on customer needs, with flexibility to work various shifts including compressed and alternative workweeks, overtime, and on-call if needed. This is a graduate-eligible role. Proficiency in basic computer skills and familiarity with common office software, including Microsoft Office Suite. Experience in installation, maintenance, repair, and troubleshooting of semiconductor capital equipment is a plus. Strong communication skills, both written and verbal, in English. Foundational analytical and problem-solving skills. Any experience with CVD - Striker, VXT, or VXP is a plus.