Pay: $80K/YR
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data.
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Staff & Management
ABM Industries is seeking a dedicated and results-driven Field Operations Manager to oversee and optimize field operations across Washington, Northern Oregon, and Western Idaho. This role is pivotal in maintaining operational excellence, ensuring client satisfaction, and managing key systems and processes. The ideal candidate thrives in a fast-paced environment, is comfortable with extensive travel, and is skilled at managing teams and resources efficiently.
Key Responsibilities:
Operational Systems Management:
* Epay System Oversight: Ensure accurate and timely processing of employee payroll through the Epay system, resolving any discrepancies promptly.
* Work Order Management: Manage and close client work orders in the system to ensure service delivery aligns with contractual agreements and performance standards.
Field Operations and Inspections:
* Conduct regular site visits to truck crews, providing support, guidance, and performance evaluations.
* Perform detailed inspections of work performed at various sites to ensure compliance with quality standards and client expectations.
* Address and resolve field-related issues, escalating when necessary to upper leadership.
Resource Management:
* Manage and monitor the procurement, inventory, and distribution of supplies to ensure field teams have the resources needed for successful operations.
Travel and Regional Oversight:
* Travel 70% of the time across Washington, Northern Oregon, and Western Idaho to oversee multiple locations and ensure consistent operations.
* Build strong relationships with field teams, clients, and regional leadership through regular on-site engagement.
Collaboration and Leadership:
* Work closely with upper leadership to execute additional duties and initiatives as assigned.
* Provide mentorship and support to field crews, fostering a culture of accountability and continuous improvement.
Qualifications:
* Proven experience in field operations management, preferably in a service-based or logistics environment.
* Proficiency in managing payroll systems (Epay or similar) and client work order systems.
* Strong organizational and multitasking skills, with the ability to prioritize and adapt in dynamic environments.
* Excellent communication and interpersonal skills to collaborate effectively with diverse teams.
* Willingness and ability to travel extensively across the assigned regions.
* Valid driver's license and reliable transportation are required.
Preferred Qualifications:
* Experience in supply chain or resource management.
* Familiarity with site inspection and quality control protocols.
* Demonstrated ability to resolve operational challenges and implement process improvements.