V2Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998. We have headquartered in Bloomfield Hills, MI and have 16 offices spread across six countries. We partner with Fortune 500 companies to address complex business challenges. Our services span AI, IT staffing, cloud computing, engineering, mobility, testing, and more. Certified with CMMI Level 3 and ISO standards, V2Soft is committed to quality and security. Beyond our work, we actively support local communities and non-profits, reflecting our core values. Join us to be part of a dynamic and impactful global company!
Please visit us at www.v2soft.com to know more.
Qualifications:
Specific Qualifications:
* Education: 2 - 4 years formal IT training or 3+ years equivalent experience.
* Certifications: A+ Certification preferred.
* Technical Knowledge: PC workstation and laptop repairs and application knowledge (MS Office, Outlook, etc.) required.
Skills:
* Troubleshooting skills (hardware/software/network).
* Windows workstation and peripheral knowledge.
* Excellent verbal and written communication skills.
* Technical expertise to apply relevant technical processes to appropriate business needs.
* Experience: Previous airline experience preferred.
* Availability: Must be able to accommodate travel, on-call I.T. support, weekend work, and overnight trips.
Responsibilities:
The Field Engineer is responsible for a broad scope of operational support and IMAC (install, move, add, and change) requests supporting the IT infrastructure in office environments, reservation centers, and airport locations. This position is responsible for implementation, support, and repairs of desktop devices, applications, peripherals, telephone systems, network devices, airline-specific equipment (Kiosk, Flight Information Display Systems, Ramp Information Display Systems), and multiple server platforms. Performs, as specified in the Service Request, the physical relocation of any IT infrastructure devices (PC workstations, peripheral devices, phones, network routers, airport devices, etc.). Travel, on-call, weekend work, and some off-hour work required.
V2Soft is an Equal Opportunity Employer (EOE). We welcome applicants from all backgrounds, including individuals with disabilities and veterans.
https://www.v2soft.com/careers - to view all of our open opportunities and to learn more about our benefits.