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Job Details:

Job Title: Field Engineer

Duration: Long-Term Contract

Location: Salt Lake City, UT 84116 || Onsite

M0N -FRIDAY 8 TO 5 PM - MST

Job Description:

• The Field Engineer is responsible for a broad scope of operational support and IMAC (install, move, add, and change) requests supporting the IT infrastructure in office environments, reservation centers, and airport locations.
• This position is responsible for implementation, support, and repairs of desktop devices, applications, peripherals, telephone systems, network devices, airline-specific equipment (Kiosk, Flight Information Display Systems, Ramp Information Display Systems), and multiple server platforms.
• Performs, as specified in the Service Request, the physical relocation of any IT infrastructure devices (PC workstations, peripheral devices, phones, network routers, airport devices, etc.).
• Travel, on-call, weekend work, and some off-hour work required.
  
  

Specific Qualifications:

Education:

• 2 - 4 years formal IT training or 3+ years equivalent experience.
  
  

Certifications:

• A+ Certification preferred.
  
  

Technical Knowledge:

• PC workstation and laptop repairs and application knowledge (MS Office, Outlook, etc.) required.
  
  

Skills:

• Troubleshooting skills (hardware/software/network).
• Windows workstation and peripheral knowledge.
• Excellent verbal and written communication skills.
• Technical expertise to apply relevant technical processes to appropriate business needs.
• Experience: Previous airline experience preferred.
• Availability: Must be able to accommodate travel, on-call I.T. support, weekend work, and overnight trips.