We seek a Technical Field Engineer to join our dedicated and talented team in a traveling role, providing hardware (hard drive) swaps and related technical services to a national customer base.
At TSP, we share a passion for providing an entirely positive, above-and-beyond service experience for every customer in the TSP family. The best and the brightest work with us, and we strive for every employee to have a sense of belonging. As a minority-owned business, our diverse backgrounds and viewpoints strengthen us. Our people work in and support the technology environments of some of the world’s largest and most well-known brands.
RESPONSIBILITIES:
This role will initially be responsible for hardware replacements on automated medication dispensing cabinets in healthcare environments nationwide - - - - This includes hard drive replacements (training provided)
Site cleanup: submit and closeout all RMA’s for project, return/dispose of all unused implementation materials
Communicate with specialists, consultants, project support managers, the account and appropriate personnel about project status, milestones and problems and assist whenever needed to ensure compliance and follow through
Additional responsibilities after training may include: install, configure, and support pharmaceutical hardware / software remotely or onsite; troubleshoot hardware / software and communicate problems with appropriate stakeholders
EXPERIENCE / QUALIFICATIONS:
Strong technical service background is required
Experience with hardware break/fix (support, repair, replacement, disposal) is required
Availability for national weekly travel is required
Experience working in healthcare environments is strongly desired.
ADDITIONAL INFORMATION ABOUT THIS ROLE:
Selected candidates must be fully vaccinated against COVID-19 before start (this role will provide service onsite in healthcare/hospital environments)
100% travel required (auto & air travel) - must live within 1 hour of an international airport
Valid driver's license, reliable transportation, and proof of auto insurance is required
Pay range: up to $25.00/hr + time and a half for any overtime + great benefits
View our benefits and pay grade information here: https://marketing.mytsp.net/tsp-benefits
Position may require a fair degree of physical activity and motion including pushing, pulling, kneeling, stooping, and bending frequently
Candidates must be authorized to work in the United States
WE ARE TSP
TSP is award-winning, customer-endorsed, and minority-owned. We provide custom, flexible, and flawlessly executed IT services and talent solutions throughout the United States and Canada.
TSP is an equal opportunity employer and welcomes applications from all qualified persons without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Job Types: Full-time, Permanent
Pay: Up to $25.00 per hour
Expected hours: 40 – 45 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Application Question(s):
Compensation range for this role is up to$25.00/hr + time & a half for any overtime and a comprehensive employee benefits package. Does this align with your expectations?
This role requires vaccination against Covid-19 due to working onsite in medical/healthcare environments. Are you vaccinated against Covid?
This role requires travel to customer locations (by car and/or airplane) including overnight stays (typically Monday - Friday). Are you available to travel for a full-time role?
Work Location: On the road