KEY RESPONSIBILITIES:

• Negotiate technical specifications and performance trade-offs with customers that will satisfy their system and module needs; promoting Lumentum product preferences at targeted customers.
• Participate in customer design reviews and contribute to the technical response to RFI/RFQs.
• Work closely with sales and directly with customers to collect customer’s requirement and application use cases.
• Work directly with targeted customers to bring up transceiver modules at customer sites, troubleshoot customer prototypes, and develop solutions that support end-user applications, resulting in successful design-in of our products.

• Develop and manage primary customer product documentation which can include corrective actions, analysis reports, manufacturing test plans, performance improvement plans, reliability qualification plans and reports.

• Manage Product Change Notification process (PCN) with customers and engineering
• Participation in critical Failure Analysis, Corrective Action & Lessons Learned activities

ESSENTIAL REQUIRMENTS:

This individual must be motivated and should enjoy working in an open, rapidly changing, communicative and team-oriented environment. A hands-on, “can-do” attitude, a commitment to excellence, plus the ability to anticipate change and try new approaches and create innovative solutions under pressure

• Degree in the physical sciences, electrical engineering or equivalent
• Minimum of 5 years engineering experience designing/developing or testing coherent optical modules and components, preferably active products, and specifically DSPs, receivers, modulators and lasers
• Direct experience in product development and NPI processes with either an optical components/modules company or a system OEM.
• Practical working knowledge of transceiver hardware including both specification and test of firmware/hardware interfaces.
• Ability to travel domestically and internationally.
• Familiarity with device firmware structure & functionality is a strong positive.
• Familiar with standards documents like CMIS, C-CMIS, Ethernet, Infiniband
• Familiar with popular switch/router platforms and ONTs including Arista, Cisco, Juniper and Nvidia
• Familiar with Python
• Ability to speak/understand English is required; written skills emphasized