Purpose: The Program Assistant is responsible for assisting in the planning, coordination, and recordkeeping of Family Literacy programming in Guilford County, NC. They work closely with the program staff, interns, and volunteers, and are responsible for actively supporting families enrolled in the program. The Family Literacy Program Assistant reports to the Family Literacy Leadership Team.

Volunteer/Intern Training and Support

• Train volunteers/interns on administering child assessments 
• Train volunteers/interns on data entry tasks 
• Prepare, assign, and monitor weekly tasks for in-office volunteers 
• Collaborate with volunteers/interns to prepare family activity and child class materials

Program and Family Support 

• Assist in recruiting, enrolling, and retaining families through phone calls, email, and WhatsApp
• Conduct regular check-ins with families to assess the effectiveness of the program and support student success 
• Connect families to relevant community resources for additional support
• Provide support at program sites when volunteer capacity is limited 
• Assist in administering adult and child assessments 
• Check in with Program Coordinators about immediate supports needed
• Order and pick up food for in-person programming as necessary 

Record Keeping and Data Entry 

• Maintain weekly attendance records in the program tracking sheet
• Record family data in the program tracking sheet
• Record intern and volunteer hours in the database 
• Assist the team with additional data entry tasks as necessary 

Team Engagement and Professional Growth

• Complete all assigned training activities 
• Attend regular team meetings and relevant professional development activities
• Participate in weekly check-ins with the Program Director

Experience and Educational Requirements: 

• High school diploma/GED required (bachelor’s degree preferred) 
• Excellent verbal and written communication skills 
• Ability to work effectively with diverse groups and individuals 
• Ability to work effectively as a member of a team
• Strong digital literacy skills 
• Bilingual proficiency preferred (esp. Spanish or Arabic)

Status: Part-time (24 hours)

Pay: $18.00/hour

PTO: Generous PTO package containing 24 days PTO beginning in the calendar year after hire.  Limited PTO is available in the year of hire based upon employment date.

Paid Staff Holidays: Reading Connections observes 11 paid staff holidays per year. 

Apply via Indeed or LinkedIn, or send resume to [email protected].