Manage a site team of technical executives, administrative staff in maintaining the base/facility and support any facilities management tasks as required.
Meet Key Performance Indicators (KPIs) and Service Level Agreement (SLA), ensuring no KPI deductions, non-compliances and Liquidated Damages imposed.
Extensive use of Computerised FM system for Reporting and management of works and KPIs. Ensure staff update the system accordingly.
Generate necessary reporting documents for claims and management reporting.
Manage the facility maintenance works, including building works, mechanical and electrical works, environmental cleaning, horticultural and landscaping works; including minor project works (eg. A&A, renovations).
Manage strategic partners / sub-contractors / technicians in the conduct of maintenance works (eg. issuing works orders, assessing work performance, conducting audits and inspections).
Schedule and assign all work requests and work order submitted by clients.
Schedule and assign all inspection and audits works. Provide necessary training and guidance to team.
Principal Accountabilities
Check and ensure all Preventive and corrective maintenance reports are submitted.
Generate and submit reports for claim and management reporting.
Maintain and update data in the Computerised FM System.
Monitor and review contractor’s performance.
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