DP World

Executive - Operations

Bengaluru, KA, IN

7 days ago
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Summary

Job Description

Operations management

        • Responsible for all warehouse functions of Inward, Putaway, Picking, Outbound and Inventory of Mondelez DC.
        • Need to unload all the SKUs batchwise and ensure timely GR and Putaway.
        • Ensure for accurate batch wise FIFO/FEFO picking and dispatches.
        • Need to plan required manpower in line with volume fluctuations.
        • 30 plus staff needs to be handled independently with teamwork.
        • Responsible for Stock Accuracy and batch accuracy.
        • Need to analyze and close all the inventory related issues timely.
        • Need to ensure good hygiene in cold and dry storage areas.
        • Timely redressal of customer/depot queries.
        • Need to collect all the PODs regularly and ensure to complete ACCs collection of previous month before 10 th of current month.
        • Not to compromise on safety of employees and premises.
        • Timely escalations to Management on non-compliances.
        • Taking care of GIT (Goods In Transit) for timely GRN at stores and RDs.
        • Analysis of Stores and RDs complaints and solving within the defined timelines.
        • Stock transfers from location to location. DC to DC based on need.
        • Zone/locs finalization along with customer.
Regional P & L management

        • Ensure zero debits from customer.
        • Avoid productivity loss in Ops to sustain margins.
        • Ensure P & L in line within budget.
Customer relationship Management

        • Support in customer based on timely need.
        • Resolving customer queries and sending reports timely.
        • Customer escalation handling, proactively take actions to reduce complaints along with Warehouse Manager.

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