As the Events Service Manager for Kimpton Tsim Sha Tsui Hong Kong, you will create an exciting, innovative, and memorable dining experience for all guests. Lead a well-rounded and knowledgeable front-of-house team. Proper guest service requires a staff that is thoroughly trained in service etiquette, product knowledge, and makes every effort to meet the needs of each and every guest.
A little taste of your day-to-day
Every day is different, but you’ll mostly be:
Leading the set-up and execution of all banquet events and private functions
Acting as the primary liaison between operations, kitchen, and event planners
Ensuring all functions run smoothly on time, and above expectations
Motivating and coordinating a dynamic team of banquet associates
Overseeing cleanliness, safety, and presentation standards at all times
Contributing to post-event feedback and performance reporting
What We Need From You
A minimum of 6 years’ solid experience in banquet or event service management
A bachelor’s degree in hospitality management, restaurants, culinary management or equivalent
Ability to manage high-pressure events with multiple moving parts
Collaborative mindset and calm leadership style
Attention to details and a passion for hosting exceptional events
Strong organizational and communication skills
Excellent command in both English and Chinese (Cantonese is a must, Mandarin is a plus), speaking and writing; additional language skills are an advantage
Proficiency in Microsoft Office
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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