HHM Hotels

Events Coordinator

Washington, DC, US

Onsite
Full-time/Part-time
3 days ago
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Summary

Opportunity: Event Coordinator To provide efficient and accurate administrative and coordinator support for event planning functions in support of property sales leaders. Potential Career Path Sales Manager - Director of Sales or General Manager Essential Job Functions * Serve as meeting planning advocate and liaison to all operational departments. * Prepare detailed resumes for groups prior to arrival and review resumes and banquet event orders (BEO's) during weekly meetings. * Ensure all site inspections and client visits to the hotel are successful by planning and communicating accurate details in advance to all departments. * Coordinate and verify all aspects of conferences to include but not limited to food and beverage, banquet set-up, room requirements such as: lighting, temperature, AV equipment and internet, entertainment and leisure activities, billing, dcor and other duties to meet client expectations and hotel standards. * Work to continually improve Guest Voice scores through establishing good rapport with the client and being readily available for the guest during conferences. * Conduct formal pre and post conference meetings when agreeable with the client. * Ensure banquet event orders are accurate and provide all relevant information to departments in a timely manner. * Maintain knowledge of departmental revenue and up sells as opportunities become available. * Partner with operational team to identify and resolve issues for all groups to ensure customer satisfaction. * Follow sustainability guidelines and practices related to HHM's EarthView program. * Perform other duties as requested by management. Position Requirements * High School diploma or equivalent preferred. * Previous hotel or sales experience preferred, but not required. Work Environment and Context * Work schedule varies and may include occasionally working on holidays, weekends. * Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard. What We Believe People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It Source: HHM Hotels

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