The Event Sales Coordinator is responsible for supporting and assisting the role of Events Sales Manager in planning and helping to executing all private dining and large party events. They are responsible the initial sales leads the come into the store including TripleSeat (event booking software) and telephone inquiries. The Event Sales Coordinator is responsible for the organization of booking documents and closing of all event sales, gathering weekly BEO for manager meetings and creating floor charts for upcoming event. The Event Sales Coordinator will also develop and maintain business relationships inside and outside of the restaurant by participating of offsite store sponsored events when the Event Sales Manager is not available.
BENEFITS:
Medical Insurance benefits available for hourly workers who average 30 hour per week
401k available for employees 21 years or older after 1 year (12-month period with 1,000 hours of service)
Multiple pathways for growth and development with encouraged opportunity to be promoted into Management and other leadership roles
Essential Responsibilities:
Close Event Financials from the previous days/weekend
Ensure the accuracy of all Booking Documents and place in Events Binder
Send Follow up emails to guests to get feedback and promote future bookings
Triple Seat events in OpenTable to ensure continuity
Send follow up emails and calls to guests who have not finalized booking or are missing essential booking documents and details
Gather BEO and Menus for weekly Operations team meeting for the booking of all parties under 20 in the main dining room
Responsible for the initial response of all leads that comes through on TS
Assist in site tours who Sales Manager is not available
Assist in event bookings of larger parties when Event Sales Manager is not available
Skills and Requirements
High school diploma or GED
Experience in the hospitality or customer service
Excellent organizational, and planning skills in a high volume environment
The ability to anticipate problems and make contingency plans.
Great interpersonal and communication skills
A charming demeanor and positive attitude
Flexible and approachable
Strong leadership qualities
High energy and upbeat
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