Overview

When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company’s esteemed annual list of the World’s Most Innovative Companies, as well as recognition as one of U.S. News & World Report’s Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.

Responsibilities

As an Events Lead with Hines, you play an essential role in promoting a sense of community in the workplace through interactions, shared spaces, resources, events, and amenities. The Events Lead is responsible for leading a team to coordinate and deliver a variety of client-facing events. They will serve as the liaison between event hosts, key service delivery partners, and the facilities management team to ensure events are successful, safe, and welcoming for all participants. Responsibilities include, but are not limited to:

Event planning and coordination

• Coordinate in-person, virtual, and hybrid events.
• Oversee the event planning and coordination process.
• Collaborate with client partners and other service providers to support high-profile activities.
• Provide event hosts with information on spaces and available options; Recommend value-add options and services to business unit event planners.
• Oversee the collection of events requirements, ensuring all needs are captured prior to the event.
• Provide on-site event space set up and support on the day of the event, including evening and weekend events.
• Communicate and interface with technical teams regarding audiovisual setup needs; Provide troubleshooting and setup assistance as needed.
• Serve as an ambassador for the client brand and promote a positive brand image.
• Coordinate with partners and service providers to resolve issues.
• Report on service activities and program operations.
• Assist with the development and management of the program budget and annual plan.

Relationship development

• Develop and maintain ethical and courteous relations with clients, occupants, landlords, and service partners.
• Work cross-functionally with training teams, space-specific teams, on-site security, and other vendor partners to ensure collaborative planning and execution of events.
• Communicate regularly with customers regarding status updates and service requests ensuring that all requests are handled promptly, professionally, and services are tailored to the individual.
• Develop a network of service vendor partners while maximizing utilization of preferred vendors and the level of spending with Minority/Women-owned Business Enterprises.

Work and knowledge management

• Oversee the management and maintenance of event space and supply inventories.
• Oversee and conduct periodic inspections to maintain the functionality and aesthetic integrity of event spaces and equipment.
• Ensure all work is properly recorded in the system of record.
• Ensure events-related work orders are resolved in accordance with contractual expectations.
• Contribute to the account knowledge base and ensure knowledge remains up to date.

Team leadership

• Supervise assigned personnel.
• Ensure all program staff meet training requirements.
• Promote a culture of diversity and inclusivity for all team members.

Qualifications

Minimum Requirements include:

• High school diploma or GED from an accredited institution required.
• Bachelor’s degree from an accredited institution preferred.
• Five or more years of experience working in events, arts, entertainment, and/or hospitality.
• Experience with project management and work ticketing software.
• Event planning experience, with a focus on logistics and operations.
• Promoting positive employer branding.
• Assuring a safe environment for work.
• Interpersonal and communication skills.
• Ability to develop positive relationships.
• Commitment to hospitality, ensuring that all actions contribute to a positive customer experience.
• Strict adherence to non-disclosure agreements and a high degree of confidentiality.
• Ability to comply with client health and safety protocols.
• Ability to manually lift 35 lbs.
• Ability to climb up and down stairs, access restrictive openings, and perform emergency procedures.
• Use olfactory, auditory, and visual senses to inspect buildings and detect emergency alarms.
• Be flexible and available to support after-hours activities as required by the client.
• Compensation: $90,000 - $94,000

At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects – all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs.

While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.

Hines is proud to be named to Fast Company’s prestigious annual list of the World’s Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023.

We are an equal opportunity employer and support workforce diversity.

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