JOB DESCRIPTION:

Mandatory Skills

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 5-8 years’ relevant experience in M365 environment
• Microsoft 365 Certified: Enterprise Administrator Expert or other relevant certifications.
• Proven experience in setting up, configuring, managing, and operating M365 tenant and workloads.
• Strong knowledge of Microsoft 365 services, including Teams, Exchange Online, Windows 10/11 Deployment and Intune.
• Experience with PowerShell scripting for automation and management tasks.
• Experience with hybrid M365 environments and integration with on-premises systems.
• Familiarity with security and compliance features in M365, such as Data Loss Prevention (DLP), Conditional Access, and Multi-Factor Authentication (MFA).
• Knowledge of Azure Active Directory and related identity management solutions.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.

Key Responsibilities:

Setup and Configuration:

• Deploy and configure M365 services, including Teams, Exchange Online, Windows 10/11 Deployment and Intune.
• Implement security and compliance policies to ensure data classification and compliance.
• Conduct Proof of Concept (POC), new product evaluations and fitment.
• Configure and manage user accounts, licenses, and permissions.

Management and Operation:

• Monitor and maintain the health and performance of M365 services.
• Troubleshoot and resolve issues related to M365 services and applications.
• Perform regular updates and maintenance to ensure optimal performance and security.
• Collaboration and Support:
• Work closely with other IT teams to integrate M365 services with existing systems and applications.
• Provide technical support and guidance to end-users and other IT staff.
• Conduct training sessions and create documentation to help users effectively utilize M365 services.

Continuous Improvement:

• Stay up to date with the latest M365 features, updates, and best practices.
• Identify opportunities for process improvements and automation to enhance efficiency and productivity.
• Participate in the planning and lead execution of M365-related projects and initiatives.

Additional information :

• Standalone contributor role with the specified skills
• Experience in Windows 11/iOS device management and POCs
• Experience in lifecycle of mobile device management
• Experience in lifecycle of label management
• Experience in lifecycle of DLP management
• DLP (create a new policy)
• Work with business teams to understand key words
• Prepare use case, test cases and validate
• Obtain business sign off security sign off

Skillset confident resource who is able to design and document the design and present the solution to enterprise architecture forum and cyber security forum review.