Are you ready to make a meaningful impact in the world of workers' compensation? Join ESIS, a leader in risk management and insurance services, where your skills and talents can help us create safer workplaces and support employees during their times of need. At ESIS, we're dedicated to providing exceptional service and innovative solutions, and we're looking for passionate individuals to be part of our dynamic team. If you're eager to advance your career in a collaborative environment that values integrity and growth, explore our exciting workers' compensation roles today and discover how you can contribute to a brighter future for employees everywhere! KEY OBJECTIVE: Under direct supervision initially, performs customer service and/or claims functions while training to become a claims representative. Gains exposure to all facets of a professional claims representative position through classroom and hands on learning. Will be assigned a caseload as training progresses. Responsibilities may include, but are not limited to: * Assists with new losses, verifies accuracy of information * Deals with, insureds, clients, and other customers * Complete claim investigation via phone and email to injured workers, medical providers and employers. * Handles jurisdictional notices, payment of benefits, scheduling medical appointments, completion and filing of necessary forms * Review medical reports and information to determine compensability of claims. * Work with Special Investigation Unit when necessary * Direct attorney representation to strategize case resolution * Handles other administrative duties for the team as assigned