The Document Specialist will support the Heart Failure Division’s Operations and Continuous Improvement teams by creating and managing process documentation using existing templates. This role involves close collaboration with cross-functional teams, including managers and stakeholders, to gather information, create process flows, and ensure timely document approval and upload.

Key Responsibilities:

• Develop clear, accurate, and detailed process documents using MS Office, Salesforce, and PowerPoint
• Work with multiple departments to extract and interpret information for documentation
• Manage document lifecycle: draft, stakeholder review/approval, updates, and final upload
• Track multiple projects simultaneously while ensuring timely follow-ups and revisions
• Utilize multiple systems/sites including Windchill (preferred)

Requirements:

• Bachelor’s degree required
• Minimum 2 years of experience as a Technical Writer or Document Specialist
• Strong organization, multitasking, and time management skills
• Excellent communication and critical thinking abilities
• Detail-oriented with the ability to ask clarifying questions and ensure documentation accuracy

Preferred:

• Experience with Windchill
• Background in documenting technical or operational processes